PRIVACY POLICY

TERMS & CONDITIONS

PREAMBLE

Maison Allelique respects your concerns about the protection of your privacy and personal data. Your personal data is primarily processed by Maison Allelique, and possibly its foreign entities, as the data controller. Maison Allelique, 160 Rue Saint-Jacques, 75005 Paris, FRANCE

This charter describes the use of information collected by Maison Allelique when you use the website www.maisonallelique.com. (hereinafter the “Site”), its mobile and tablet versions, make purchases in one of our stores or from our authorized distributors, and more generally when you interact with us. This charter informs you of the origin and use of browsing information collected via Cookies, as well as the means to exercise your rights related thereto.

This charter applies to all pages of the Site, applications, and services offered by Maison Allelique, referred to as “Allelique”, “We”, “Our”, linking to this charter and complements the “General Terms and Conditions of Sale” of the Site (and any document or information notice referring to this charter). By using our Site, you accept the terms of this charter and consent to the collection and processing of your personal data in accordance with our data protection policy. If you disagree with the terms of the charter, we invite you not to use our Site or to contact us.

Modification of the Charter

We may modify and update this charter. We invite you to consult it whenever you interact with us to stay informed about our data protection practices and your rights.

SUMMARY OF THE CHARTER

1. Collected and Processed Personal Data – Cookies

Personal data refers to any information that can identify you, directly or indirectly. This may include identification details such as your name, first name, email, date of birth, postal address, IP address, and purchase habits or preferences. For more information, click “Cookies” are alphanumeric identifiers placed on your computer, mobile phone, or digital tablet via your Internet browser, to recognize your browser and provide personalized services. We use cookies for navigation purposes on our Site, to remember your preferences, provide a better customer experience, and optimize our Site by offering content tailored to your needs.

Session Cookie (A session) These cookies are used to ensure the visitor’s navigation on the site and do not retain any personal information. They ensure the proper functioning of certain basic features such as account login, navigation, and adding a product to the cart. Their lifespan is limited to the user session and does not persist over time.

Analytics Cookie (Google Analytics) We use software to analyze certain information from visitors such as traffic on Maison Allelique.com, browser usage, the number of new visitors, marketing activity, and orders placed. This information helps us improve our site, shopping experience, and campaigns. The data stored by this cookie can only be viewed by the relevant Maison Allelique teams and does not record any confidential information.

Store Locator Cookie Name (1 session) Maison Allelique.com uses Google Maps for store and Maison Allelique Spa searches. Google privacy policy

Third-party Cookie Google, Facebook, Bing, Yahoo, Zanox, Splio, Maison Allelique.com also allows partner companies to use cookies for targeted advertising. They help us track visitors who clicked on ads and interact with them. Each company uses its own tracking cookies, and the extracted data is not interchangeable. No confidential information is recorded. (from 1 session to 3 years).

Sharing Tools Maison Allelique.com uses the “share” functionality to share content via social networks like Facebook. Maison Allelique does not control the dissemination of these cookies, and we suggest consulting the websites of these third parties for more information on their cookies.

Facebook privacy policy: http://www.facebook.com/policy.php

YouTube privacy policy: https://www.google.fr/intl/fr/policies/privacy/

COOKIE SETTINGS

Most Internet browsers accept cookies by default. You can configure your browser to prevent cookie storage on your computer or associated device. Some browsers offer a mode where cookies are always deleted after a visit. The Help section of the toolbar in most browsers will show you how to refuse new cookies, receive a notification of their reception, or disable them. You can also choose to disable or delete cookies used by browser add-ons by changing the settings of these add-ons or by visiting the publisher’s website. These settings may alter your access conditions to our services requiring the use of cookies. If your browser is set to refuse all cookies, you will not be able to make purchases or use essential features of our site, such as storing items in your cart or receiving personalized recommendations. To manage cookies closer to your expectations, we invite you to configure your browser. You can disable cookies by following the instructions below:

Using Internet Explorer:

In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing History, click on Settings, then click on View files. Then click on the Name column header to sort all files in alphabetical order, then browse the list until you see files that start with the prefix Cookie (all cookies have this prefix and usually contain the name of the website that created the cookie). Select the cookies with the name Maison Allelique and delete them. Close the window containing the list of files, then double-click OK to return to Internet Explorer.

Using Firefox:

In the Tools tab of the browser, select the Options menu. In the window that appears, choose Privacy and click on Show cookies. Find the files that contain the name Maison Allelique, then select and delete them.

Using Safari:

In your browser, choose the Edit menu > Preferences. Click on Security, then Show cookies. Select the cookies that contain the name Maison Allelique and click Clear or Clear All. After deleting the cookies, click Done.

Consequences of Blocking Cookies

Click on the Tools menu icon, then select Options. Click on the Advanced Options tab and go to the Privacy section. Click on the Show cookies button. Find the files that contain the name Maison Allelique, then select and delete them. Click Close to return to your browser. More information on cookies on the CNIL website

Contact Us

For any questions or complaints regarding this charter, you can contact us by mail: maison@alleliquefrance.com

2.1 What Information Do We Collect?

Maison Allelique collects several types of personal data about you:

Information you provide directly
We collect information you provide directly when you use our Site and interact with us.

This includes:

• Creating an online account
• Subscribing to our loyalty program
• Making purchases or booking a service in our Stores or on our Site
• Calling us by phone • Signing up to receive our emails
• Participating in a sweepstake, contest, promotion, or survey
• Communicating with us via third-party social networks
• Requesting customer support
• Conducting a beauty scan in Store or with an authorized distributor •
• Communicating with us in any other way. Providing your personal information is voluntary.

However, if you do not provide some or all the requested information, we may not be able to offer you certain products, services, or information. The categories of information we collect include:

Identification and contact information (such as name, first name, date of birth, postal details, contact information) necessary to identify you when you use one of our Services (e.g., creating an online account)

Transactional information necessary to process your order (selected items, delivery and billing address, phone number, email address, payment method) Information about your preferences (such as your online “Love List”) Socio-demographic information (such as age, profession, gender, etc., mentioned when you post a review or create an account)

Information about your skin type when you have done a scan or beauty diagnosis Order history data online and every time you use your loyalty account (we keep the transaction history, purchase locations; similarly, when you buy or return a product, we collect information about the transaction, such as product information and the date and place of purchase or return) Contact history data with us (we also keep the history of your contacts when you contact Customer Service or when you file a complaint)

Product reviews you write The data we request and which is essential to respond to your requests are identified by an asterisk or equivalent process on collection forms or specified as such verbally at the time of collection. In our authorized points of sale or during events we organize, we may collect additional personal data under conditions and for purposes specifically notified to you at that time.

Information we collect automatically

We automatically collect certain information about you when you access the Site, browse, or make a purchase, including:

Connection data: We collect information about the device you use

How to make an online reservation

The client who wishes to make a reservation must:

Select the service they wish to book and configure them correctly;

• Complete the identification form by providing all the required contact details or provide their customer ID if they have one;
• Validate their reservation after reviewing it;
• Make the payment under the specified conditions;
• Confirm their reservation and payment.

Reservation confirmation implies acceptance of these terms of sale, acknowledgment of full understanding of them, and waiver of the client’s own purchase terms or other conditions.

All provided data and the recorded confirmation will serve as proof of the transaction. The confirmation will be considered equivalent to a signature and acceptance of the operations performed.